The study Working Conditions, Rights and Social Dialogue for Workers in the App Delivery Sector in Brasilia and Recife highlights the exhausting and prolonged working hours of up to 16 or 17 hours a day, as well as the lack of clear and safe information about the work.

The research also shows the pressure that platforms put on workers to remain constantly online, without regular rest days, prolonging and intensifying their work.

The study also warns that even with exhausting working hours, incomes are low, showing that financial gains are tiny in relation to the effort expended and the fact that workers can't even count on adequate regulation.

These features allow the research to show that precariousness is a constitutive characteristic of the conditions of workers in the platformized delivery sector.

In addition, the report offers preliminary conclusions about working conditions, and is propositional in the sense that it indicates possible union actions that would promote social dialogue and the defense of the rights of these workers in this emerging and critical sector of the Brazilian digital economy.

The research analyzes the ways in which digital platforms operate and shows how they are propositional in relation to national labor regulatory frameworks, in the sense of not recognizing the relational aspects of subordination and suppressing previously guaranteed rights.

The report Working Conditions, Rights and Social Dialogue for Workers in the APP Delivery Sector in Brasília and Recife consists of research carried out by researchers from UnB and UFPB and was funded by the Social Observatory Institute (OIS) of São Paulo and the Central Workers' Union (CUT).